This document outlines how pawloom.co.uk (“we,” “us,” or “our”) collects, uses, and protects the personal information of users (“you” or “your”) who visit our website, pawloom.co.uk. We are committed to protecting your privacy and complying with all applicable data protection laws.
**Information We Collect:**
We collect information in several ways, including:
- **Information You Provide:** When you interact with pawloom.co.uk, you may voluntarily provide personal information such as your name, email address, and other contact details when subscribing to our newsletter, contacting our support team, or participating in surveys or contests.
- **Automatically Collected Information:** We automatically collect certain information through various technologies, including cookies and web beacons (explained further below). This information may include your IP address, browser type, operating system, referring URLs, and pages visited on our website. This information is aggregated and analysed to improve the user experience and understand website traffic patterns.
- **Information from Third-Party Services:** We may receive information about you from third-party services, such as analytics providers, if you have consented to the sharing of such information. This information helps us to better understand user behaviour and improve our services.
**How We Use Your Information:**
We use your information for the following purposes:
- **To Provide and Improve Our Services:** We use your information to operate, maintain, and improve our website and services. This includes providing customer support, responding to inquiries, and personalising your experience.
- **To Communicate with You:** We may use your information to send you newsletters, updates, promotional offers, and other communications related to pawloom.co.uk, provided you have opted in to receive such communications. You can unsubscribe at any time.
- **To Analyse Website Usage:** We use aggregated and anonymised data to analyse website traffic, user behaviour, and identify areas for improvement. This helps us to understand how users interact with our website and to tailor our content accordingly.
- **To Comply with Legal Obligations:** We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.
**Cookies and Web Beacons:**
pawloom.co.uk uses cookies and web beacons to collect information about your usage of our website. Cookies are small data files stored on your device, and web beacons are tiny graphic images embedded in web pages. These technologies help us understand website usage, improve functionality, and personalize your experience. You can control your cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.
**Data Security:**
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures to safeguard your data, but we cannot guarantee complete security.
**Data Retention:**
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
**Your Rights:**
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also have the right to restrict or object to the processing of your data. To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
**Changes to this Policy:**